Take a look at our frequently asked questions.

Here are our most popular questions (and answers). If yours is not amongst them, drop us a note over on the questions form and we’ll come back with an answer as quickly as possible.

Can I pick up my order?

Pick-ups are available for pre-paid orders. Our pick-up location is 2, Babatunde Ladega St, Ojodu, Lagos, Nigeria. See Direction Guide

Can I cancel my order after placing it?

As our breads are baked to order, cancellations are not possible once an order is placed.

Can i pay on delivery?

No, we do not offer Pay on Delivery.

Do you offer refunds?

Refunds will be made on a case-by-case basis. There are no refunds for breads that have been baked.

When will I get my order?

This depends on where you are located and when the order was placed. In general, Mainland orders placed in the morning or the day before are delivered between 12 noon and 6.30 pm depending on your location.

Island orders placed after noon are not guaranteed for same day delivery but the next business day. Island orders are generally delivered between 9.30 am and 6.00 pm same day if placed before 3.00 pm. Island orders placed after 3.00 pm will be fulfilled the next business day.

Note: We do not guarantee precise delivery times as the orders are batched and delivery times vary depending on the traffic conditions and your order’s position in the delivery batch.

For an expedited delivery, please contact us for an estimate. Orders from the following locations are generally fulfilled the next day unless otherwise communicated: Iyana Ipaja, Ikorodu, Satellite town, Egbeda, Festac, Agege, Ojo, Apapa. All orders are baked fresh on the day of delivery.

How long will my bread last?

Although the breads can last days unrefrigerated, we strongly advise that breads are refrigerated immediately and at all times if not consumed on the same day of delivery. Depending on the flavor, our breads can last 4-5 days.

I missed my delivery can you bake a fresh batch and redeliver for free?

As the breads are baked fresh and to order, once a delivery is missed, we can re-deliver for the original delivery fee paid. Same day re-deliveries are NOT guaranteed. Breads scheduled to be delivered the next day will be refrigerated at our office.

How long can your delivery person wait before leaving my location?

As the items in question are edibles, we are only able to wait a maximum of 5 minutes at a location before leaving to serve other customers.

Do you sell in wholesale?

Yes, we sell our products in wholesale, kindly contact us directly for more information.

Can i send someone to pickup at your store?

Yes, with proper information and identification; you can send someone to do a store pickup on your behalf. Ensure to select "Store Pickup" as delivery option.

Do you deliver outside Lagos?

Yes, we can deliver to other states in Nigeria, at a delivery cost.

What time do your bakery open?

We open (8:00am - 5pm) Monday - Saturday

Is Country Fresh Bread available online?

Not yet for single order. But it will be available soon.

What types of bread do you have?
What are the sales prices and conditions for a distributor?
How can I become a distributor?